Creative Audits
What are creative audits?
TL;DR? Audits are reports that expose gaps, provide right-sized solutions, drive alignment, and spur hyper-growth within your team and business.
It’s not sorcery, it’s design thinking applied to your business. Audits can:
Reveal the biggest impact and lowest effort wins
Streamline creative processes
Improve your brand, website user flows, and IRL experiences
Uncover customer pains to fix and happiness to amplify
Prioritize organizational efforts and drive alignment across leadership
Make a case for initiatives that will ‘move the needle’
Common themes
Designing Design Teams
Assess your design team’s current capabilities, growth tracks, and creative methods. Paired with a custom flight plan to right-set skills and coach for growth at hyperspeed, your creatives will be the best investment you’ve ever made. Retain your best talent, structure for scale, and proactively build for the team you want a year from today.
Methods & Collaboration
Understand how your creatives work with other teams and stakeholders. Save money, time, and stress by evaluating cross-functional collaboration with a design-thinking lens. Get recommendations to unlock creativity and increase team buy-in throughout your entire organization.
Brand Audits
Get a detailed analysis of how your brand lives up to strategic business goals and customer perception. Maybe you’re looking to scale, launch new offerings, or broaden your target market. Perhaps your creative team is dealing with misaligned assets and approaches. Thread out the systems you’ve built (whether intentional or not) and understand their impacts. We’ll align on a way forward by co-creating a plan together.
UX Audits
Get a detailed analysis of how your website lives up to strategic business goals, usability best practices, and user scrutiny. Maybe you’re looking to restructure your sitemap, build new funnels, or start offering ecommerce. Perhaps you want to increase web conversions or realign UI kit styles. Thread out the systems you’ve built (whether intentional or not) and understand their impacts to your bottom line, as well as the user’s experience.
Customer Experience (CX)
Spur purchase-behavior by understanding your prospects’ journeys online and offline. Retain customers by identifying experiences to amplify, amend, or sunset. CX audits uncover quick wins and long-term organizational strategies. Together we'll define KPIs to benchmark success.
Customer Sentiment
Learn what real customers and prospects think and feel about your brand, service, or space. Harness qualitative and quantitative data through user testing, surveys, interviews, affinity mapping, and other methods. Get clarity on perceptions and recommendations. Amplify positive sentiment and mitigate negative experiences to deliver excellent service.
Magical Moments
What causes customers to refer businesses? No, it’s not sorcery. It’s when brand promise and brand experience meet. Are your employees squarely and intentionally aligned with your organization’s brand promise? Find out what differentiates your offering and empower teams to create magical moments for customers.